Product Pricing:
Posted pricing for items are subject to change without notice.
Shipping & Handling Rates:
S&H is automatically applied when checking out based on the rates below:
Rate Total of Items Purchased (USD)
$2.00 $0.01– $49.99
$5.00 $50.00 – $99.99
$8.00 $100.00 – $199.99
$10.00 $200.00 – and up
On-Line Orders:
Website payments at JewlBoxStore.com use encrypted "add to cart" and "view cart"
buttons powered by PayPal. All transactions are secure. Payments can be made via
Visa, MasterCard, American Express, Discover and eCheck. Visit PayPal for more
information about secured ordering.
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Custom orders:
Custom orders can be made by e-mailing a description to mailbox@jewlboxstore.com
with the following information:
1. Detailed description of the item you are requesting
2. Color, type and size of materials
3. Length of necklace or bracelet
Your custom order will be verified with a reply email including the description, material
deposit to be paid in advance and final amount due once the item is shipped to you.
Custom jewelry will be made upon receipt of payment of a non-refundable 50% materials
deposit.
Custom jewelry will be completed 2 weeks from the receipt of deposit if all materials are
available and no more than 3 weeks if any materials are not in stock at the time of order.
Once your custom order is complete, you will be contacted for final payment on the
balance. Items will be shipped to you after all funds have been received.
All custom orders sales are final. NO exchanges or refunds will be made on Special
Orders or Custom Orders. No exceptions.
The following payment methods can be made with custom orders.
1. Money Order
2. Visa
3. Master Card
4. PayPal
Repairs or Alterations:
All items are guaranteed for 90 days from the date of purchase to be repaired, altered
or replaced. Send email request to mailbox@jewlboxstore.com and you will be provided
with a return address.
After 90 days and up to a year of the date of purchase you may return your item for
repair or alteration free of labor charges but you will need to include a check for $4.00
when returning the item to cover shipping and handling charges.
JewlBoxStore does not accept return items for repair, alteration or replacement after
one year from the date of purchase.
Shipping charges are not refundable.
Returns:
Since each piece is handcrafted, JewlBoxStore can not guarantee an exact replacement
for any item. You will be notified if your item is one-of-a-kind and will be given alternate
selections for your replacement.
described or if the product quality was not what you expected.
described or if the product quality was not what you expected.
You must send email with the description of why you are returning and whether you
would like to exchange the item or receive a credit. You will then be provided an address
to return the product. Send email to mailbox@jewlboxstore.com
When returning an item it must be in original "as new" condition
Shipping charges are not refundable.
Customer is responsible for insuring the item being returned. JewlBoxStore is not
responsible for lost, stolen, or damaged shipments that are not insured.
The item must be packaged securely in the original or similar packaging as was shipped
to you.
Featured Artists:
Product information on this page does not apply to featured artists on JewlBox’s website.
All pricing, shipping and handling, on-line ordering, custom orders, repairs and
alterations and return policies only apply to JewlBox products. All transactions will be
processed and communicated through the featured artist.
If you are interested in featuring your unique products on JewlBoxStore.com, please
email JewlBox at mailbox@jewlboxstore.com.
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